Support
Pareto Networks offers world-class support to help customers fully leverage the value of their Pareto Cloud-based solutions. Pareto technical support is available around the clock (24 hours a day, 7 days a week) to help customers and partners quickly and easily use, manage, and troubleshoot Pareto products in their network. In addition, Pareto provides a wide variety of self-service online support tools and materials.
If you are an end-user using a Pareto Networks device in your home or office, please contact your I.T. help desk for assistance.
Customer Support Portal
Customers can log in to the secure Customer Support Portal to access a wide variety of self-help resources.
The self-service Customer Support Portal provides access to:
- Log new and review open support cases
- Extensive product documentation
- Access to the Pareto solutions knowledge base
If you are experiencing problems with the Pareto solution, you can submit a support case from the support portal. Submitting a support request creates a case, notifying our dedicated support representatives, who will be happy to assist you.
Please Note: Access to the support site requires registration, and for security, utilizes separate login credentials than Pareto Cloud Services. Please email support@paretonetworks.com to register.
